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Timelines
We usually prepare and dispatch orders within 1–3 days after payment is confirmed. This is not a guarantee or a transit time: delivery after dispatch depends on Nova Poshta and the route.
Delivery & Payment
Delivery & payment
Only what you need for logistics and payment: timelines, Ukraine scenarios, international shipping, and the route after checkout.
Standard delivery scenario
Payment
Full online payment, mono checkout, and selected partial-prepayment scenarios are available.
Logistics
Shipping cost is determined by the carrier, parcel format, and destination.
What to consider for international shipping
- Timeframes and cost depend on the country and carrier.
- For international orders, full prepayment may be required before dispatch.
- Clarify international logistics before payment, not after checkout.
Where to go next
Frequently asked questions
How long does delivery within Ukraine take?
We usually prepare and dispatch orders within 1–3 days after payment is confirmed. This is not a guarantee or a transit time: delivery after dispatch depends on Nova Poshta and the route.
Can I pay on delivery?
Payment, discount, points and custom terms are confirmed for the specific checkout or a manager-approved scenario.
What should I do if my shipment is delayed?
If a shipment is delayed, contact the team with your order or tracking number. We will check the available status and clarify next steps; exact timing depends on the carrier and the situation.
Need a quick route after checkout?
Open tracking or the FAQ — those are the shortest entry points for most post-purchase questions.
